Privacy Policy
Effective Date: 3/06/2024
Ride India Ride
Welcome to Ride India Ride. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you visit our website https://rideindiaride.in (the “Site”).
1. Information We Collect
We may collect and process the following information about you:
1.1. Personal Information: Name, email address, phone number, delivery address, billing address, payment information. 1.2. Usage Data: Information about how you use our Site, products, and services, such as your IP address, browser type, and operating system. 1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Site and hold certain information.
2. How We Use Your Information
We use your information for the following purposes:
2.1. To Provide and Improve Our Services: To process transactions, manage accounts, and provide customer support. 2.2. Communication: To send promotional emails, updates, and notifications. 2.3. Personalization: To tailor the content and advertisements we provide to you based on your interests and browsing behavior. 2.4. Analytics: To analyze how our Site is used and to improve our services.
3. Sharing Your Information
We do not share your personal information with third parties except as follows:
3.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and delivery services. 3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
5. Your Rights
You have the right to:
5.1. Access Your Information: Request access to the personal data we hold about you. 5.2. Correct Your Information: Request corrections to any inaccurate or incomplete personal data. 5.3. Delete Your Information: Request the deletion of your personal data, subject to certain exceptions.
6. Cookies
Our Site uses cookies to enhance your experience. You can control cookie settings through your browser. For more information about our use of cookies, please see our Cookie Policy.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Ride India Ride
Email: [email protected]
Phone: +91 7304615880
By using our Site, you consent to the terms of this privacy policy.
10. Compliance with Consumer Protection Guidelines
In accordance with the Consumer Protection (e-Commerce) Guidelines, 2019:
10.1. Entity Registration: We are a registered legal entity under the laws of India and comply with all applicable regulations. 10.2. Seller Information: We provide details about sellers supplying goods and services on our platform, including their business identity and contact information. 10.3. Grievance Redressal: We have a Grievance Officer whose contact details are published on our website. Complaints can be registered over phone, email, or website and will be addressed within one month. 10.4. Return and Refund Policies: We clearly display terms related to return, refund, exchange, warranty/guarantee, delivery/shipment, and payment methods to enable informed consumer decisions. 10.5. Consumer Data Protection: We ensure that personally identifiable information of customers is protected, complying with provisions of the Information Technology (Amendment) Act, 2008.