RETURN & REFUND POLICY

  • Thanks for purchasing our products at https://rideindiaride.in operated by RIDE INDIA RIDE.
  • We provide returns only on damaged goods upon delivery. Please exercise caution before placing an order because you cannot cancel an order once it is processed.
  • Any item that shows the sign of wear or use or if it is in a condition other than the way it was when it was delivered, it cannot be returned. Damaged or defective products should be returned in the condition they came in and should include all accessories with it. All products are quality checked before dispatch by our team and thus we ensure all of them are in working condition.
  • After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. Sometimes refunds can be done directly through UPI. Payment gateway charges of 3% will be deducted from the order total amount before refund.
  • If anything is unclear or you have more questions feel free to contact our customer support team.
  • In order to return a damaged product, you can get in touch with our customer care at +91 7304615880 or [email protected] Our representative will walk you through how to return the product.
  • Following are the scope of returns/refunds of all products. All our returns/refunds will be bound by the following:
  • If a product is found faulty or has a manufacturing defect, or a wrong product is sent to you, we will replace the product as fast as possible to our best of capabilities.
  • A full refund of the amount of that product will be initiated only if the replacement of the same product is not available in stock with us. In all other cases, we will be replacing the product. 
  • If there are any changes to this rule, the same will be mentioned in the description of the product. Unless anything is specifically mentioned, all products will be bound by the above given policies.
  • Regarding the refund of the shipping charge that you incur while shipping the product back to us, we can only refund the amount it cost us to ship the product to you or the cost that you have borne (whichever is lower). 
  • Products bought during any sale or discount offers cannot be refunded or replaced
  • In case of damaged goods being delivered or wrong size or wrong specification is delivered we offer only replacement. No refund of the same will be provided under any condition. 
  • All return requests should be filed within 48 hours of the delivery of the product. Any request succeeding that will not qualify for replacement. 
  • You should inspect the product as and when received and should submit a return request within the above given stipulated time window.